Support

We are a community here at Polk State and that means we offer you support in your educational journey. You do not have to tough it out alone. We have a ton of support for you. Check out the list below.

  1. Admission and Registrar’s Office

    The Admission and Registrar’s Office of Polk State College reinforces the core values of the College by maintaining a culture of service in our interactions with students, staff, and faculty. We strive to treat each person with individual attention and continually seek ways to improve our practices and work tools so that we reflect culture of service and value to our students.

  2. Advising

    The advising staff provides assistance to enrolled and prospective students in making educational and career decisions.

    Advisors are assigned to online students alphabetically. You should receive an email from your advisor within 72 hours (excluding weekends and holidays) from the day you submit your application. Advisors have virtual offices and can tell you how to access them.

    You can email your advisor at any time during our normal business hours to make an appointment.  Be sure to provide several meeting time options to the advisor when you request a meeting.  If you live locally and prefer to meet with an advisor in person; you do not need an appointment.  Advisors are available during our normal business hours from 8:00 a.m. – 7:00 p.m. Monday – Thursday and 8:00 a.m. – 5:00 p.m. on Fridays.

    You may also communicate with the advisor through email without making an appointment as long as you use your Polk State College institutional email address.  Advisors cannot share your college information with you if you write from your personal email address.

    Online advisors can be reached at:

    A-M – onlineadvisinga@ozone-1.com
    N-Z – onlineadvisingz@ozone-1.com

    You may also use the tools in PASSPORT  under the Advising section to follow your education plan and view your degree audit to keep yourself on track.

  3. Bookstore

    The Online Bookstore can be accessed via polk.bncollege.com. For more information on the bookstores, click here.

  4. Career Development Services

    Career services are free to Polk State students. We can help you:

    • Explore careers
    • Find the major that will best prepare you for your career
    • Identify opportunities to job shadow, intern, or get a job
    • Develop a solid professional network
    • Create and maintain a positive brand image on your social networking site

    Click here to learn more!

  5. Disability Services

    Online students with a documented disability, as defined by the Americans with Disabilities Amendments Act of 2008 (ADAAA) and Section 504 of the Rehabilitation Act of 1973, are eligible for disability related services at Polk State College. To learn more about the accommodations and services available to online students, please visit the Office of Disability Services.

  6. Distance Learning Resources

    Check out this site to learn more about the Guidelines in the Online Environment and have access to the Canvas Student Orientation and other technical resources.

  7. Financial Aid

    Online students at the Polk State College are eligible for consideration for a wide range of federal, state and institutional aid as administered by the Financial Aid Office. Check out what is available to you!

  8. Library/TLCC

    Polk State College maintains full service academic libraries, testing, tutoring and computer centers. Access to many learning services and resources is available to students, staff and faculty online. There are online learning resources available for self-instruction, tutoring and research help. Currently enrolled students can logon to over 100 databases that provide full-text access to magazine and journal articles, statistics and reference resources, audio, images, and videos. Information regarding accessing and using the many resources available can be found on the Learning Resources Distance Learning Guide.

Have Questions? Contact us.

online@ozone-1.com
863.297.1000